Computer Start-up Issues
Symptoms: Simple solutions of how to troubleshoot your computer if when you attempt to turn computer by using the power button it:
- doesn't make the chime jingle
- doesn't make any fan or drive noise
- the power button or power indicator doesn't light up at all
Mac
Laptop
1. If laptop is not charged, correctly plug it and make sure its charging, wait 3-5 minutes for it to charge.
2. If laptop is charged, make sure it isn't in hibernation mode and that the brightness level is at a visible level.
3. Press and hold the power button for 5 seconds and then press the power button to execute a force restart.
4. If computer still won't turn on, contact the tech department.
1. If laptop is not charged, correctly plug it and make sure its charging, wait 3-5 minutes for it to charge.
2. If laptop is charged, make sure it isn't in hibernation mode and that the brightness level is at a visible level.
3. Press and hold the power button for 5 seconds and then press the power button to execute a force restart.
4. If computer still won't turn on, contact the tech department.
iMac
1. Make sure that the power cord is securely plugged into the wall outlet, and from there to the power port on the back or side of the computer. If available, try replacing the old power cord with a different power cord and see if the computer is receiving power.
2. If receiving power, make sure it isn't in hibernation mode and that the brightness level is at a visible level.
3. Press and hold the power button for 5 seconds and then press the power button to execute a force restart.
4. If computer still won't turn on, contact the tech department.
1. Make sure that the power cord is securely plugged into the wall outlet, and from there to the power port on the back or side of the computer. If available, try replacing the old power cord with a different power cord and see if the computer is receiving power.
2. If receiving power, make sure it isn't in hibernation mode and that the brightness level is at a visible level.
3. Press and hold the power button for 5 seconds and then press the power button to execute a force restart.
4. If computer still won't turn on, contact the tech department.